Privacy & Data Protection

CareFind Broward values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how information is collected, used, disclosed, and safeguarded when you visit our website, submit information through our forms, communicate with us by phone, email, or SMS, or interact with our directory and media services.

By using this website or engaging with CareFind Broward, you consent to the practices described in this policy.

CareFind Broward is a senior care directory and lifestyle publication designed to help families navigate care options with clarity, while offering providers verified visibility, credibility, and community presence.

CareFind Broward is operated as a division of:

Empowered2Coach Media Inc.
United States

We collect information in the following ways:

You may provide personal or business information when you:

• Submit a directory listing or verification form
   
• Request information or contact us
   
• Schedule or participate in calls, interviews, or podcasts
   
• Subscribe to updates or communications
   
• Complete authorization or enrollment forms
   

This may include:

• Name
   
• Business or facility name
   
• Address
   
• Phone number
   
• Email address
   
• Licensing or credential information
   
• Photos or media content voluntarily submitted
   
• Payment-related confirmations (processed via third-party services)
   

When you visit our website, we may automatically collect:

• IP address
   
• Browser type
   
• Device information
   
• Pages visited
   
• Date and time of access
   
• Referring website
   

This information is used for analytics, performance, and site improvement purposes.

We use the collected information to:

• Maintain and display directory listings
   
• Verify submitted information at the time of review.
   
• Communicate regarding listings, upgrades, media opportunities, or services.
   
• Respond to inquiries
   
• Improve website functionality and content
   
• Send operational, administrative, or service-related communications.
   
• Maintain internal records and compliance.
   

CareFind Broward does not sell personal information to third parties.

Information submitted for directory listings may be displayed publicly, including:

• Facility or business name
   
• Location
   
• Services offered
   
• Photos provided by the facility
   
• Badges or visibility indicators associated with selected plans
   

You are responsible for ensuring that information submitted for publication is accurate and authorized.

Verification confirms information at the time of review and does not imply endorsement, recommendation, or placement services.

Calls to and from CareFind Broward may be monitored or recorded for quality assurance, training, and documentation purposes.

By continuing a phone call with CareFind Broward, you consent to such recording where permitted by law.

If you opt in to receive SMS or email communications:

• You consent to receive service-related messages
   
• Message and data rates may apply
   
• You may opt out at any time by replying STOP to SMS messages or using unsubscribe links where provided
   

We do not send unsolicited marketing texts.

Payments for listings or upgrades may be processed through third-party platforms such as Zelle or other payment providers.

CareFind Broward does not store full payment account numbers. Please review the privacy policies of third-party payment providers for their practices.

We may share information:

• With internal team members for operational purposes
   
• With trusted service providers who assist in website hosting, analytics, communications, or processing services
   

We do not share information for referral, placement, or commission-based purposes.

CareFind Broward may use cookies or similar technologies to:

• Analyze website traffic
   
• Improve user experience
   
• Understand visitor behavior
   

You may adjust your browser settings to decline cookies, though some site features may be affected.

 We take reasonable administrative and technical measures to protect personal information. However, no method of transmission over the internet is 100 percent secure. 

You may:

• Request updates or corrections to your information
   
• Request removal of your listing, subject to contractual or service terms
   
• Opt out of communications at any time
   

Requests may be submitted through the contact information below.

CareFind Broward is not intended for children under 18. We do not knowingly collect personal information from children.